axs transfer tickets not showing up

The tickets will be delivered to the buyer automatically. Most mobile transfer tickets will not be immediately available. If they already have an AXS account set up the tickets will go in their account automatically. I purchased tickets for a concert back in February. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . I had read on other threads that sometimes the tickets don't transfer until the day of the event. If your friend already has an AXS account, the tickets will be transferred instantaneously. Show the tickets on your phone for everyone in your group. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Can seats be transferred to someone who doesnt have an AXS account? After logging into the app, verify the tickets are available in the app. Your tickets will no longer be listed for others to buy. Then when it sells and you are paid, you transfer it using the app. No, tickets must be scanned through the Rockets App or the AXS App. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. StubHub told me to call AXS and let them know this was due to the show being postponed. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Open the AXS app Sign in or create an AXS account. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? After the switch, you will enter the email address you use to access the community in order to reset your password. This will bring you to the page to confirm the correct email associated with the order. Why did the venue decide to use AXS Mobile ID? Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Select the tickets to transfer and enter the recipient's information. Privacy Policy. OR. When fans have tickets they cant use, they list them for other fans to buy. If you see a Sell button next to your tickets in your account, you can sell them! Many fans find it best to TRANSFER the seats to their guests prior to the event. Can I still use a ticket after I have transferred or shared it with someone else? it never happened. Sorry we couldn't be helpful. This will help to ensure that you are ready for your event in no time! When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Is there any way to get any assistance? (*If you can't remember your password, tap. After that, the tickets will be theirs to use with the AXS app. I purchased 2 tickets through stubhub January 2020. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Select the tickets to sell, and then set your price and selling options. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Remember, your friends can always transfer tickets back to you. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. After completing the account information, you may buy, sell or manage any seats in your account. Flew in for this show. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Bought ticket and then they weren't available from the seller. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Here we are. When its time for the event, they can open the app to show their tickets on their phone. Does anyone know how to do it through axs?? On the review page, click the Transfer button to send the tickets. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Use the same email you use on StubHub. What are my options here? Stub hub sent my hockey tickets for a las vegas game to axs. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Nope. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. So you can sell on StubHub or any other way you find. On the Review page, click the List Tickets button to finish. AXS handles payment and delivery so buyers and sellers never interact with each other. Hey guys, I just joined this group so if this isnt allowed lmk. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. There is no fee for transferring seats and you are allowed unlimited transfers. SOLD TICKETS VIA AXS. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Show the ticket in the App at the entrance and get them scanned to enter. If your friend already has an AXS account, the tickets will be transferred instantaneously. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Have screenshots and stuff with timestamps to also prove this is a thing. Overall, disappointing, but fair. Present the scannable QR code at the door for entry to Toyota Center. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Cookie Notice Yes You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Yes It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. All rights reserved. Ability to transfer and/or sell tickets varies by show and is subject to change. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Flew in for this show. Was wondering if you had any update on how yours is going? I purchased tickets for a concert back in February. When listing tickets, you decide how long your listing will be available for others to buy. How do I transfer AXS Mobile ID? When your tickets sell, youll receive an email informing you of the sale. Just follow the simple steps to make the tickets officially yours. No. If they already have an AXS account set up the tickets will go in their account automatically. How do I use the Rockets App to enter the building? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. I bought two tickets to a New York Islanders game at Nassau Coliseum. Open the App and sign in to see your tickets. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. No. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". The tickets will be delivered to the buyer automatically. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics i had the exact same problem. There has to be some way, right. Select the seats you would like to send. i will not book anything on stub hub as a result. You've been successfully subscribed - thanks! Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Many fans find it best to TRANSFER the seats to their guests prior to the event. Privacy Policy | Otherwise you have until your friend creates an account to cancel the transfer. The Rockets App is free to download and available in the App Store or the Google Play Store. Ask the Community Contact Support Remember, your friends can always transfer tickets back to you. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Updated a few days later TL;DR: Call the merchant that issued the tickets. I followed the directions of creating a AXS account via the email address that they sent me the email. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. A full-service national event ticket marketplace. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. However, we recommend that you transfer tickets to each person attending the event. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. I tried calling axs.nobody was home. Please help. Lindsay is the author of this solution article. Stubhub assured me my tickets would be available. Use the same email you use on StubHub. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Follow the steps below to access the tickets: Did you find it helpful? So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. The concert is tomorrow. and our [deleted] 1 yr. ago. After completing the account information, you may buy, sell or manage any seats in your account. When I buy tickets, do I have to deal with the seller? Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Click the Sell button next to the event in your AXS Account. Manage Cookie Preferences After the switch, you will enter the email address you use to access the community in order to reset your password. When your tickets sell, youll receive an email informing you of the sale. Use of this website signifies your agreement to our. Youll be able to transfer money to your bank from your account on AXS.com. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Open the App and sign in to see your tickets. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). We are changing the way you register and sign-in to the StubHub Community. Tap Tickets Tab (pull down on the screen to refresh if necessary). Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Your tickets will no longer be listed for others to buy. I have a problem with AXS Tickets Are you having issues? On the review page, click the Transfer button to send the tickets. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. From everyone at Vivid Seats, we hope you enjoy your event! Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. and need to send them to a friend, transfer the tickets through your AXS account. Also, to make it even more . Tickets Seat numbers it lists 13-16 ? Click the Transfer button next to the event in your AXS account. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Sign in or create an AXS account. Help us improve this article with your feedback. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Click the Transfer button next to the event in your AXS account. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. The Fox Theater Foundation. No. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. All Rights Reserved. You may also review your transfers and purchase history at AXS.com. We are changing the way you register and sign-in to the StubHub Community. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. At this point, you should see your tickets in the MLB Ballpark app. Can seats be transferred to someone who doesnt have an AXS account? How will I know if my transfer was successful? Enter the recipients first name, last name and email address, or select from a list of. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Why did the venue decide to use AXS Mobile ID? You may also review your transfers and purchase history at AXS.com. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Never. may not be valid. When its time for the event, they can open the app to show their tickets on their phone. Cookie Notice Copyright Theyll just have to create an AXS account to claim their tickets. Select the tickets to transfer and enter the recipients information. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. | The game is in 36 hours. If you do not currently have an AXS account you will be instructed to create one during your purchase. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? | By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. I had flown from TX to NY for this show with my friend. If you do not currently have an AXS account you will be instructed to create one during your purchase. Its up to the promoter, artist, or team if you can sell tickets or not. Third-Party Resale Tickets: Everything You Need to Know. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Show was postponed from June 2020 to July 2021 due to covid. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets.

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