regus retainer refund

Regus does not communicate with customers via telephone. We did not put a "2000 dollars bill in front of you". Avoid using this company if you can as once your business is set up with them they will use this to their advantage and manipulate you into having to pay more money!UPDATE- IT HAS HAPPENED AND UNFORTUNATELY WHETHER THE PARAMETERS ARE SET OR NOT, ALL CALLS ARE RECORDED AND I SPOKE TO YOUR COLLEAGUE OVER THE PHONE TO QUERY THE DISCREPANCIES. The backend team always pass everything to the onsite team which is unfair as they cant do anything about it!Now that we have left trying to get your deposit back is IMPOSSIBLE! The knowledge and skills taught in this course are in line with the educational standards of the Association of Change Management Professionals and industry standards. They're just a bunch of thieves who have been robbing baby boomers dry for so long and are now trying the same scammy ruse on millennials. ive been trying to get my money back ever since. Reserve a permanent desk in your favorite space, or simply drop in and hot desk at thousands of locations worldwide. Company CEO: Linda Worthington I look forward to receiving more information from you. I called Regus account desk and Dom S. got my call. * All prices shown are valid at the time of inquiry, based on 24-month contracts. However, I was shocked to discover that my agreement had automatically renewed in October 2022, doubling my monthly fee and resulting in a 100% increase. This company bills you for services you do not use. Paid for parking online and have now received parking ticket from private company. They still continue to send invoices with no one responsible to be there to answer. I was a customer with a licensing agreement set to expire on December 31, 2022. Hybrid working is a better way to work that gives businesses and workers more choice on how and where they work. Most organizations routinely introduce sweeping changes, to improve processes, accommodate shifts or follow new regulations. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. As expected, I didn't get any reply yet from Regus. if ure newbie and thinking of renting with them read this1) randomly deduct ur credit card and refuse to return it. If it has been longer than 30 days, please get in touch so we can investigate further. Prices are subject to change and will vary depending on the specifically selected products and services. This will ensure the agreement ends at the current final date and will not renew further. Our professional workspace features a cozy business lounge, spacious conference rooms and productivity-fueling private offices. Our meeting rooms are the perfect setting for your next pitch, interview, workshop, or board meeting. It took almost 2 months. The Regus has no issue when it comes with charged the rent and late fees; however, when asking them for a refund for the retainer, the same bank information will never work. We have office space and more to suit all budgets, in every city of the world. but when u need support / CS to talk and solve ur problems its literally non existant. I still didn't get my retainer back. She would do her best to escalate my process by letting them know this terrible status. Consumers complaining about Regus most frequently mention customer service, office space and credit card problems.Regus ranks 5th among Coworking Space sites. I told you my account number is 9054006! So when you need to scale up, cross borders, or make the move to hybrid working we're here to support you every step of the way. What a ridiculous it is! The parking is administered by a third party who then resells the empty spaces (they are not leased directly to the hotel). truth is, everyone knows that this company is a SCAM and have ZERO INTEGRITY. after they refuse to return my retainers and 5000 pounds randomly deduct from my bank account, just yesterday some lawyer in linkedin send me a lawsuit claim that i owe them some money. Read Customer Service Reviews of www.regus.co.uk - Trustpilot With whom I spoke until now? We fully understand the importance of receiving your refund promptly and have taken measures to make the process as smooth as possible for customers. I realized that my 'request for a retainer' of my account portal had been disappeared. This complaint was posted by a verified customer. I sent Regus how my retainer process is going? Stay away!! Paid for parking online and have now received parking ticket from private company. REGUS CALIFORNIA MISSION VALLEY - 21 Photos - Yelp It goes against our guidelines to offer incentives for reviews. Hi Benjapol,It is surprising to see you posting a review about the matter which has already been clarified to you.At Regus, we work hard to ensure our services offer exceptional value to our customers and provide many different options to meet every requirement and budget. So we had to rig a mac to use the WiFi or mobile data from my iphone if the wifi went down can convert it to a wired connection.The team onsite have always been a great help but they should not be the point of contact for EVERYTHING! If you have a helpdesk contact, we would expect a 24hours reply. IW Group Services Limited (IWG) is the company, Regus is one of the company's brands. GO LITERALLY ANYWHERE ELSE. Kind regards, Lorraine BruleGlobal Customer Service at Regus. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If you need further help, pleasespeak with our team member who is already in touch with you. BBB Business Profiles are subject to change at any time. Regus Reviews | Read Customer Service Reviews of regus.com.au - Trustpilot Suggested companies are based on peoples browsing tendencies. October 8 They hide behind the fine print.LOOK AT THE BBB - RATING F - THEY DESERVE AN F. Hi Trevor, Im very sorry to hear of your disappointment.All of our services and costs are detailed in the agreement you signed. When I told a receptionist about the issue, she told me it was a good sign, it usually disappeared when the refund process had been started. I signed a lease agreement with Regus for an office space The complaint has been investigated and resolved to the customer's satisfaction. think about how low this company is. By effectively using change management techniques, students will learn how to facilitate smooth transitions in the workplace while maintaining morale. Hey Sandra and Regus, just return my retainer back then I would not post anymore! I posted the review here and Sandra replied to me. Share your photos and videos with others to prove the truth of your words. Your agreement end date is not until 10/31/2021. Why take the Change Management training from Reform Skills Inc? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Change Management Certification Training in Fort Myers, FL Access our global network of workspaces and business lounges as often as you need. Company Name: Max Dragon Technology Regus at N19 W24400 Riverwood Drive, Suite 350 Waukesha, WI 53188. BBB Business Profiles may not be reproduced for sales or promotional purposes. However, there are also credit notes that have been raised for the same period for your previous office in order to balance the account. Where appropriate, well also take steps to prevent the situation from happening again. The vital skills students learn will be immediately applicable to their careers. Get Regus reviews, rating, hours, phone number, directions and more. Thank you,Lorraine BruleGlobal Customer Service at Regus, When I moved offices the expenses were over $3800, and $1300 went from my account and they claim "never showed up" on their end. For you to come on here and call us names but give us no chance to try and help you, is just not fair or accurate for that matter. At this time, we are still within the timeframe of our retainer refund policy which is 45 days after your agreement end date. As they are then listed as public spaces, they are available on a first come first served basis and with a hotel in close proximity, there are times the parking spaces can become very limited. We are pleased to confirm you that your refund has been processed as per the details we have shared with you via email. They will offer you an initial price, but then they will immediately hit you with a number of other charges that they did not disclose at the time of signing a contract. Dont lie to customers. Theyre a great place to connect with colleagues, clients and other like-minded businesses. That exception is made on the understanding that an additional service retainer is payable. The company left an official comment on this complaint. Appreciate your immediate reply. I couldnt see your email address or Regus account reference in your message. I have requested a retainer refund for almost three months. They are scammers, and incredibly dishonest. Once they sell you something that will be the end of you being treated as a valued customer. Find out how we combat fake reviews. Location: Singapore Were clear about this from day one. They are about people. Serviced Office Space at 9160 Forum Corporate Parkway | Regus Our coworking spaces are designed with collaboration in mind. Our course will teach you the techniques that will help you embrace change and lead in a way that results in organizational and career transformation. However, there are also credit notes that have been raised for the same period for your previous office in order to balance the account. I still did not hear anything back yet. Briana got my call. And if you read the message, try to actually comprehend what the issue is rather than blowing it off. Even after offering to pay the full amount billed for the calendar year of 2023, my bill continues to increase by $106.95 monthly. If you were to take direct space or a sublease you would also see these fees in your rent annually. I will be taking legal action if this is not returned within 28 days (31/03/2023). So last week I logged in to cancel my membership. Need to find a different location? Thank you, Lorraine Brule Global Customer Service at Regus. You just need to watch one video of Mr. Mark Dixon talking about his stuff to realize that the entire thing is a hoax, or at best, another money laundering business. I would recommend that anyone considering using this company to think again! This is really bad customer service. Read Customer Service Reviews of www.regus.co.uk - Trustpilot I would love the opportunity to help further but havent been able to identify your account. We pay those as well. Rather than a reply on my retainer, it warned service suspension if I didn't pay its virtual fee. How BBB Processes Complaints and Reviews. This course is a must for every manager who aspires to be a leader and a success in his or her career. We need to hold 2 months of product fees and the increase in your office monthly fee meant we held a lower amount.

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