buyer says i sent wrong item

Only Item Not Received (INR) or Unauthorized Payments claims are, by providing proof of delivery or at least proof of postage in regards to Unauthorized Payment claims. That's why I thought maybe they mislabeled. If he ghosts you, you scared off a scammer. 01:30 PM. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Cases Policy - Our House Rules | Etsy They needed his phone number but I did not have it. Listen to this weeks podcast to hear sourcing methods from a seller! When you issue a refund to the buyer They'll be refunded through their original payment method. In some cases, the scammer will tell the victim that the former needs access to the latters bank account in order to process a refund. A buyer will offer to purchase your item and send a larger payment than required. Learn the fundamental steps for running an eBay business. The scammer will ask for the victims gift card number to use as payment. I manufacture them myself and sell for only one price. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, Press J to jump to the feed. So we repaired and return an annoyed customer but couldnt do anything about it. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam. The photo they sent is something completely wrong and not at all what I sent and not something Ive ever owned. Solved: Buyer says I sent the wrong item but the photo loo - The 04:18 PM The scammer eBay seller keeps the eBay payment, I get full payment from Etsy and the buyer gets his product. Create an account to follow your favorite communities and start taking part in conversations. This is the message:Just wanted to say that the item I received was not this one. A buyer tried to scam me out of a pair of boots, Ebay alerted me that someone purchased my boots, and I was excited, so I checked to see if Ebay sent another alert stating the item was paid, and ship It. Plus get a receipt from USPS. Hopefully youll receive a positive decision within a couple of days and eBay will release the funds on hold. So unfair. That necklace couldn't have come from me. I can't really remember what specific package I mailed it in. QUOTE eBay is very aware that scams occur on the website. Just trying to understand. I asked for a picture from the buyer and it was some plastic item. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. Paid a tailor 4.50 repaired it and sent back with DPD signed for. Welcome to the Selling board! Etsy then accepts payment at full price and authorizes the order, then pays me the full price and I ship the order. Record any serial numbers or unique codes. PayPal Seller Protection exists to help sellers trade confidently on eBay. This has happened a couple of times to us over the years, all part of selling on line Im afaid . Message 1of 30 I immediately called ebay to appeal, signed an affidavit , and sent images of the box the item was shipped in (the original manufacturers packaging with matching serial number to what I mailed) and the graphics card inside the box with a different serial number. Keep choosing to the end, then scroll down and your contact options will be at the bottom. Most of them are happy new year banners being returned in Febuary. If you are sure the buyer is trying to return a different item for refund here is what you should do: 1) Report a buyer for misusing returns - returned a completely different item. Its usually not a good idea to trade with accounts that have bad feedback. A buyer from Europe orders at item and pays for it. As much money as eBay is making off us sellers they should not make us cover a refund when a buyer says they never received their product or it is damaged due to shipping or them not telling the truth. Well tonight I received the above email. When a buyer disputes an item, the review is no longer an option unless they "accept the item". Finish enrollment at any CLEAR airport location next time you fly. I can send to any other email address OK.We'll move all . 05:49 AM This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. I never sold a necklace on ebay period, and never saw that one in my life. Answer (1 of 4): Hi. i think someone is trying to scam me like this to. The buyer receives the item but claims you sent an empty box in other words, accuses you of fraud. Remember to be persistent when you are in the right and can prove it. If they bring eBay into this, do I stand any chance at all? Its a battle that sellers will always lose but eBay does help their best sellers that have track records of good sales. to confirm if the buyer is correct as they just seem to send the item back to me and when I complain to say nothing is wrong with the . The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). Before you start your Missing Mail Search, you will want to double check the status of your package. Go to solution deala0621 Adventurer (205feedbacks) View listings Options Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Permalink Print Email to a Friend Report Inappropriate Content 09-09-202009:41 PM Hi, thanks to all for your help. by asking the buyer questions or calling the post office? Always think like a big retailer. My guess this looks more like a customs/po thing than a buyer doing that, because I would think a buyer trying to fool you would more carefully cover the label underneath. This was shipped by Global Shipping Program. I agree. I contacted Canada Post again and they said I can contact USPS and they can investigate and will contact them. Visit the nearest USPS location and fill out a request form. I have to take her to court! I take pics and and email amazon all the details of before and after and the condition it is come back - Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. Either way eBay will make sure the buyer gets their money back right or wrong. But so far no response from buyer. Check all items upon receipt. I have had a few people say they didnt receive their orders when I know I sent out to all of them. The Fragile stickers could have been added at the GSP. 01:24 PM. I'm based in the UK I had two items sell on the same day, both with InPost delivery. Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. They have no reason to create one earlier. All such complaints from sellers are simply ignored, as profit takes precedence over reason. You must be new here, in this sub anything and everything is a scam ;). I'm thinking she may have changed her mind about the top once she received it, and in that case, I specify in the listing that it's a partial refund. They have always just put new shipping labels over the original label on the unopened package. wall, Sunday | 427 views, 9 likes, 1 loves, 60 comments, 22 shares, Facebook Watch Videos from Lemonjuice McGee's Comic Cavalcade: Sunday Mystery Wall is back! It is supposed to result from a rather specific set of circumstances, namely the power imbalances contained in hostage-taking, kidnapping, and abusive relationships.Therefore, it is difficult to find a large number of people who experience Stockholm syndrome to conduct studies with any . Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. For more information kindly send . Additionally I have filed a local police report (which they closed since they can't prove "who" the offender was) and filed a mail fraud case with USPS. I get an email from the buyer asking where I sent it, oh that is wrong, send it here. Send a poliet email to the customer informing them that they have returned the incorrect order it could be a mistake . Unfortunately, Significantly Not As Described (SNAD) claims are not covered for the seller. Again I was told that as long as I had clear pictures of what was sold in the listing, and if I submitted pictures of what was returned and they were different, that ebay would rule in favor of me. eBay somehow refunded the buyer automatically when the return was delivered. Can Usps Tracking Be Wrong - Schafpudel-vom-eichwald.de Reddit and its partners use cookies and similar technologies to provide you with a better experience. they look darker than they should.As kopes said above, different devices show brightness and colours differently - in an ideal world they wouldn't but that's what we have to deal with. There are two occasions in the tracking updates that says it was rerouted due to processing error. But how about when buyers try to force the seller to accept a return by claiming not as described when its just buyer's remorse? You purchased a specific quantity of an item, but received the wrong amount. Also on my initial dispute call the person I talked to said that I should try and see if they buyer would take a partial refund Really wish this sub didnt have a rule for sharing names of ebayers because thats definitely someone Id add to my blocklist. I sell on Ebay myself. 09-10-2020 It was hard for me to believe that since it was a solid stainless steel item with no moving parts. They may even provide photos of the broken item. Should I try to see if it was mixed up with another package? Or when Williams Sonoma sent 99 knives, which cost $40 each, to a shopper who wanted just one. As you sent it recorded delivery I am assuming it had some value to it. For approved returns, Mercari provides a free shipping label to the Buyer. Copyright 1995-2023 eBay Inc. All Rights Reserved. Would also like to give the buyer the benefit of the doubt but it is really suspect that they created their eBay account the day they ordered my item. The online auction site launched in 1995, and scammers have used it ever since. Why doesn't ebay just start a business where returns go to the ups store (or whatever vendor) and the seller opens the return in front of an employee to determine state of the returned item. Save the case number that the USPS gives you. Kopes, I was going to say "nice top" but someone might have got the wrong idea about me on 26-05-2020 MaterialABS Specifications28cm BrandOther PackagingColor Box Itemcl9685 Is There a Shopping Guide VideoIs Whether AssemblingNo Whether Specifically for Foreign TradeNo 3CConfiguration Category14Toys over the Age ColorBlack Gold28cm,Pink Gold28cm,Gold and Silver28cm,Starry Sky28cm,Starry Sky Pattern Random.,Northern Lights Starry Sky28cm For AgesYouth15 . For example, they may ask for cash, bank transfer, check, money order or even gift cards. 03:13 PM. It's tough dealing with customer service when they're all Filipinos who don't understand or care. Is this person trying to scam me and going to the lengths of altering the package and using a different item?? The last they knew my case already and they closed case on my favor even after they had accepted for buyer to return item. Dollars. This leads you as the buyer to think youve received someone elses parcel by mistake, and you return it or take it back to the post office. But at least it was worth somewhat close to what the item I sent them was worth. What should I do? "That picture shows different items rather than what I sent. or the buyer? You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. The buyer received an item that was not as described (misrepresented sizing, undisclosed damage, a different material, a non-existing detail or feature). I used to work in a photographic studio shooting clothing for a couple of major retailers, and getting things looking "correct" was a big part of our workflow.If you haven't replied to your buyer yet, I'd send a message saying approximately the following:Hi there, thanks for letting me know the top arrived safely! The law spells out how to challenge billing errors. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. Click on Send. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. How To Handle Global Shipping NOT AS DESCRIBED Returns ( Please Read ) . In this scam, the buyer then accuses you of sending a damaged item. I sent wrong item - Welcome to the Etsy Community Is it possible to contact their police department? Ebay We Can T Process Your PaymentPlease select a different payment So Im getting 1 item a day being returned to me by amazon with the reason buyer states defective item but nothing is wrong with the items. I had been using half sheet sticky labels for almost a month before sending out this order. It is better to talk with them first before doing this. How Do I Resolve Missing Orders/Packages for my Customers? - TCGplayer Should I contact the postal service? Poshmark Listing Not Found After Purchase - The-keratin.de If not, fuck them and continue onto arbitration per their terms and conditions. It looked about right on mine when I photographed it.I hope you still enjoy wearing it - it's a lovely looking top!Take care,Kimbooley, on Made sure we sent all images to amazon as it was within 30 days of purchase. Good for you. I've msg'd the buyer and asked if they could see a return address or the USPS tracking number. An item is eligible for a return or refund if it meets one of the following conditions: Item is not as described. The other thing to remember is that every computer, phone, tablet, laptop will show colours differently. In my case eBay stepped in and accepted the return, so I initially received a defect that was later removed when I successfully appealed the return. Just thought Id share. So, I cancel the order and sent in a statement. 26-05-2020 An option to dispute the refund and report the buyer will appear. So, I purchased the shipping label the cost was13.34 which was taken out of my Personal Banking Account but that never happen before, and no total was given me of the balance left from the sale of the boots. I think most first-time eBay buyers create their account the same day they place their first order. Thanks guys, I've emailed the buyer and said she's sent back the wrong item, and would she like me to return it back to her and she can still return the item I sent outhaha not sure how to open a case on this kind of problem but I'll go and have a look through help. On August 12th I got a decision back stating: We reviewed this case and decided to issue the buyer a full refund. 01:37 PM, on Honest mistakes happen. I will report this to the post master. I got pictures proving what i shipped on the box along with UPS signature proof of delivery(he filed the claim 15 days after receiving and 1 day before EBays buyer protection 30 days.) All rights reserved. I've just had a look at your other listings, and in general most of your photos are underexposed a little i.e. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit. Accept it and issue return label. Some of this advice may be second nature to you, or may not apply to all sales. As well as informing Amazon, tell the buyer that as theyve returned a different item (and quote all those differences) you will not be refunding. 3) When you receive the return and can confirm the buyer returns a different item, do not process refund and you have two days to appeal the return. Need advice, accidentally sent wrong item to buyers : r/vinted - reddit Opium Smuggling The early edition of the evening paper of the day following that eventful night, sold like hot cakes; and well and our If it's a scam, call their bluff, tell them to send back the item, if they send you something other than what you sent, report to eBay. Him claiming he did not get the package until day before opening claim yet UPS showing delivery 15 days before along with his signature was strange to supervisor. eBay will not assist with a transaction that occurred beyond its purview. It expressly says this in the PayPal Seller Protection terms. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. Say that the GSP mixed up the package, and sent somebody else's package to your buyer. 1. These are both things ebay phone reps suggest. I sold 4 of the same items. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800.

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